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December 2015

Dear Members,

2016 LICENSE RENEWAL REMINDER All Funeral Home, Funeral Director and Funeral Supervisor Licenses have to be renewed by February 1, 2016. If you fail to renew your license/licenses by the February 1, 2016 deadline, you are not permitted practice on an expired or an inactive license and you will be subject to penalties and fines. Renewal information can be found on the State Board Site at www.dos.pa.gov/ProfessionalLicensing/BoardsCommissions/FuneralDirectors.

NEWLY ELECTED DISTRICT GOVERNOR On October 29, 2015, during the PFDA Board Meeting, Tammy Breitfeller (District 6) was installed as a new PFDA District Governor by PFDA President, Norm Shropshire.

PFDA'S Donation to Highmark Caring Place With the addition of $13,143 in proceeds from its Annual Benefit Golf Classic held during the Annual Convention in June 2015, and Highmark Blue Shield's match of dollar-for-dollar, PFDA has raised a total of $281,401 for The Highmark Caring Place. PFDA President Norm Shropshire presented this year's donation to Caring Place's John Kajic on October 29, 2015 at the PFDA Board of Governors meeting. Once again, we want to thank everyone for their support of this year's golf classic.

Beat the Winter Time Blues With PFDA!

2016 PFDA Mid-Winter Management Conference
February 16-18, 2016 ◊◊◊ The Inn at Leola Village ◊◊◊ Leola, PA
◊ Avoid cremation litigation
◊ Learn how to better communicate with families who chose cremation
◊ How does 63PS Section 479.8 impact you and your business?
◊ Discuss with your colleagues and leaders current and emerging issues

Extend your Valentine's Day Holiday with the many offerings of this resort/spa with your spouse/guest

CE Credit Information – Earn 6 approved credits

Whether you are a director, manager, or owner, or from a smaller or larger firm this conference will have something of value for you.

◊◊◊ See enclosed flyer for program details and registration information

2015 Annual Convention and Expo The 2016 Event will be June 12-15, 2016 and will be held at the Holiday Inn Grantville.

WRAP-UP AND CHILD ABUSE CONTINUING EDUCATION SESSIONS PFDA will be hosting Wrap-Up Sessions offering 4 CE Credits and Child Abuse Sessions offering 2 CE Credits. The dates and times are listed below. Registration information can be found at PFDA.ORG.

December 8-—10:30am-12:45pm – 2 Child Abuse CE Credits - Red Lion Hotel Harrisburg East
December 10th-— 2pm-7pm – 4 CE Credits - Goldsteins' Rosenbergs' Raphael-Sacks - Philadelphia
December 11th-— 4pm-6pm - 2 Child Abuse CE Credits - Goldsteins' Rosenbergs' Raphael-Sacks
December 15th-—9am-3pm – 4 CE Credits - Red Lion Hotel Harrisburg East


LEGISLATIVE CORNER

"PA House Bill 802, sponsored by Representative Harry Readshaw, was voted favorably from the House Professional Licensure Committee and is currently on the PA House Tabled Calendar."


CREMATORY OWNERS AND OPERATORS – HEADS UP! – We recently had a member cited by the Dept. of Environmental Protection (DEP) for a variety of violations, some, if not all of which could have been avoided had he read the "General Plan Approval and General Operating Permit" issued by the DEP. Specifically, these permits require the person obtaining the permit to: install "adequate lighting of the plume at the stack" if operation of the crematory is to occur at night; perform stack testing on initial operation or testing on an identical unit within the last five years; and initial training shall include "hands-on control of the unit for at least two operating cycles." For those of you who have completed and received Crematory Operator Certifications from organizations be advised that these programs DO NOT satisfy the requirements of Pennsylvania's permit. The full permit with the highlighted relevant portions can be found at www.pfda.org.

HOST A HOLIDAY EVENT AT YOUR FUNERAL HOME Bring members of your community together by hosting a holiday event at your funeral home or off-site. Some ideas to help you get involved with the community this holiday season are: 1. Setup a display of holiday lights on the grounds of your funeral home for people to walk through and serve hot chocolate and egg nog; 2. Host a holiday movie showing in the funeral home; 3. Have community members meet in your funeral home to write holiday cards and put care packages together for local heroes and veterans; 3. Have a remembrance service for community members that have passed away during the year and invite their family members to attend; 4. Host a holiday singing contest for kids and give away prizes; or 5. Put on a free holiday play for the community.
Source: CDFuneralNews - November 17, 2015

NFDA DISCOUNT ADVANTAGE PROGRAM NFDA's discount program provides special discounts to their members on everyday purchases. Some of the items eligible at discount are: wireless phones, prescriptions, vacations, travel, hotels, rental cars, and theme park tickets. The providers that participate in the program: Office Depot/Office Max, Sam's Club, PartnerShip, NFDA Health Care Savings Program, NFDA Travel Center, Car Rentals – including Budget Truck Rentals, NFDA Prescription Discount Card, Teleflora Flower Discounts, Identity Theft Program, Mobile Health Screening, and FCA (formerly Chrysler Group) Vehicle Discounts. More information on the program can be found at www.nfda.org/discountadvantage.

LIFESTONE BY STEFAN SUED BY PA ATTORNEY GENERAL'S OFFICE After receiving more than 50 complaints from consumers, the Pennsylvania Attorney's General has sued cemetery memorial companies, Lifestone By Stefan, Stefan Memorials, and their president and officer, Gregory Stefan Sr. The businesses and Stefan have failed to deliver cemetery markers on time, supplied poor quality goods, used sales solicitations that were unclear to customers, and have not provided timely refunds. Anyone that has encountered issues with Lifestone by Stefan, Stefan Memorials, and related companies, should call the attorney general's office at 800-441-2555.

MONTHLY BOOK REVIEW BY JESSICA SCHAUFERT, PFDA STAFF MEMBER

Grieving a Tragic Death Death, though inevitable, is always a difficult thing to cope with. Tragic deaths, defined as "sudden, unanticipated, violent, mutilating or destructive, random and/or preventable, or involving multiple deaths" often present a more challenging grieving process. Most notably, unlike natural deaths, mourners find themselves torn between wanting to grieve and wanting revenge. The rage and anger survivors carry can be worse than the grief itself. Tragic deaths can include mass shootings, as we have seen too often in the media lately, terrorist attacks, murders and many other unanticipated and untimely deaths. Tragic deaths can leave survivors with an abundance of feelings; fear, anxiety, and a sense of extreme vulnerability. Those who may have been involved in the traumatic event, but survived, may suffer from survivor's guilt, constantly wondering why they had survived over others. In cases of violent crimes, trials can drag the grieving process out for years and the family may never find closure if the killer goes unpunished or is never caught. Perhaps even more difficult is deaths in which a body is never recovered, leaving the family with no physical confirmation of death and unable to move on. This is most often seen in bombings and mass fatality situations. These events are always closely followed by the media, leaving survivors to relive the horrific events over and over again. While anticipated deaths may be easier to cope with, it is highly recommended that families facing a tragic death seek professional counseling. An unnatural and tragic death can be paralyzing and leave survivors asking "what if" for years. "No Time For Goodbyes: Coping With Sorrow, Anger, and Injustice After a Tragic Death, 7th ed." By Janice Harris Lord provides comfort and support to those facing tragedy.

PFDA Office Closing -- The PFDA Office will be closing at 12noon on December 17th for holiday festivities. In observance of Christmas we will be closed from 12noon on Thursday, December 24th until Monday, December 28th. In observance of the New Year's Day Holiday, the office will close at 12noon on Thursday, December 31st and reopen on Monday, January 4th.

In Memoriam

Scott Emig, 85, of West York, died on October 24, 2015 at Country Meadows Retirement Home. He was the owner of Emig Funeral Home in Dover from 1970-1992.

William H. Logan, 82, of West Chester, died on October 25, 2015. Bill was the owner of Logan Funeral Homes in Philadelphia, Havertown, and Exton. He is survived by his sons William IV and Daniel, who are both Licensed Funeral Directors working in the family business.

Dino P. Cantelmi, 79, of Fountain Hill, died on November 22, 2015. Dino was the owner of Cantelmi Funeral Home, Fountain Hill. He is survived by his Son, Dino Pat Cantelmi, a Licensed Funeral Director working in the family business at Cantelmi Funeral Home.

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