The workforce is changing fast. How can you attract and retain the best employees? The millennial employee is challenging how we have traditionally hired and managed funeral professionals. Let’s discuss how to effectively communicate and integrate the millennial funeral director into the workplace.

An inside view into the remarkable services hospice providers deliver to millions of patients and their families year after year. In this compact presentation you will walk away with a solid understanding of the core fundamentals that have accelerated the growth of hospice providers resulting in world class patient care. Shatter what you think you know about hospice providers and their intentions as Lacy debunks common misconceptions that prevent funeral homes from cultivating a mutually beneficial partnership. Keep your funeral home plugged into the conversations between hospice and families by speaking the language of hospice and developing a strategy that is tailored to your funeral home’s needs. From utilizing social media to conducting a hospice focus groups the ideas are endless for creating an atmosphere where hospice values match your funeral home’s values.