PFDA District Meeting - Altoona

 First Program: Your Unique Assignment (1.5 CEs)

Presented by 

Jackie Naginey Hook, MA
Spiritual Director, Celebrant and End-of-Life Doula, Koch Funeral Home, State College 

-> Read Jackies's Bio <-

 

Description: As funeral directors, you are constantly serving the needs of many and adapting to an ever-changing industry. Sometimes in the busyness, you lose sight of what is important to you and why you do this work. In this seminar, you will have the opportunity to identify the passions and strengths that make up your unique assignment and learn how that will help you in your work. You will also learn about one funeral home’s unique assignment of partnering with community members and organizations to provide outreach. 

 

 

Jason Troyer, PhD
Smith Funeral & Cremation Service and Grandview Cemetery in Maryville, TN

-> Read Jason's Bio <-

 

Description: Increasingly, families fight among themselves and clash with funeral directors regarding service options, the cost of services and products, and many other topics. In this presentation, Dr. Troyer discusses specific examples of conflict, examines the psychological roots of specific behaviors, and proposes tactics for defusing and resolving the conflict. The strategies are drawn from clinical psychology and family therapy, where therapists must quickly decipher challenging family dynamics and work toward positive outcomes. You'll leave with practical strategies you can use immediately to defuse conflict in the arrangement conference.

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 SPECIAL THANK YOU TO OUR DISTRICT MEETING SPONSORS!

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