Consumer Information

Since its inception, the Pennsylvania Funeral Directors Association has been dedicated to providing information and resources to help Pennsylvania residents make informed decisions about funeral planning. As an organization PFDA has created a series of information brochures to provide consumers with information about cremation options, the benefits of a traditional funeral, handling grief and many other helpful topics.

Funeral Basics
 - is a website full of funeral information and articles specifically for consumers. 

Have the Talk of a Lifetime - is a PDF you can download, it is a guide to help you have the meaningful conversations that matter.

Please click through the options below for additional helpful funeral planning information...

Value of a Funeral

Beginning the Healing Process...

How a Traditional Funeral Can Help

Funerals are not just a ceremony to honor those who have died. Funerals are also an important ritual that helps survivors start dealing with their loss by sharing with those around them.

"One of the recognitions shared by humans throughout the world and over time is the importance of ritual" ... "In every culture, significant transitions such as births, marriages and deaths have been marked by rituals." ~ Disenfranchised Grief by Kenneth J. Doka

Benefits of a Traditional Funeral

  • Assists in taking the first steps in the grief process by reinforcing the reality of death
  • Offers an opportunity to express feelings of grief
  • Encourages sharing of memories that celebrate and validate the life of the deceased
  • Provides support from friends and family and acknowledges the loss within the community
  • Creates a forum to share spiritual values and beliefs
  • Allows mourners a structured activity or "something to do" during a disorienting time
  • Serves as a rite of passage and important social ritual
  • More than just a service for the person who has died, a funeral is for the loved ones who are left behind. Participating in a funeral can be a therapeutic act that actually starts the healing process.

"Funerals are not to benefit the dead, but the living. They have a number of unparalleled therapeutic benefits. As a rite of passage, the funeral assists you in recognizing the passing of your loved one, supporting you as you start your life without the deceased, and reintegrating you back into the social group as a person whose loved one is no longer alive." ~ How to Go on Living When Someone You Love Dies by Therese A. Rando, Ph.D.

When a loved one dies, the first reaction for many people is to want to get things over with as quickly as possible. They mistakenly believe that not having a funeral will shelter themselves and their family from more pain.

"When we compared the respondents who had less than the traditional funeral, i.e. those who did not view the body or had arranged immediate disposition of the remains (setting aside the Jewish respondents who traditionally do not view), we found that those who had requested no viewing and/or immediate disposition of the body reported experiencing the greatest hostility following the death, the greatest increase in the consumption of alcohol, tranquilizers, and sedatives, the greatest increase in tension and anxiety, the lowest positive recall of the deceased, and, in general, particularly among the male respondents, greater problems in adjustment to the death." ~ Robert Fulton, Ph.D., Department of Sociology, University of Minnesota, Reporting on a large-scale study of bereaved people

Psychologists and grief counselors agree that funerals can be a healing experience that helps survivors move through their grief.

"But the funeral service, if done well, can be an important adjunct in aiding and abetting the healthy resolution of grief ... Seeing the body of the deceased person helps bring home the reality and finality of death. (Even in cremation) the body can still be present at the funeral service in either an open or closed casket and then the cremation done after the service. In this way, the funeral service can be a strong asset in helping the survivors work through the first task of grief." ~ J. William Worden, Ph.D., Harvard Medical School, Author of Grief Counseling and Grief Therapy

Funerals can be emotionally difficult, but they provide an opportunity to receive the gift of treasured memories that others shared with the person who has died. Many families are pleasantly surprised to hear stories from friends and relations about their loved one that they ad never heard before. Being surrounded by family and friends and learning how their lives were touched can bring great comfort.

"It had been a long time since my husband and I stood in the receiving line at a viewing .... It had been years, too, since our children had seen their aunts, uncles and cousins all under the same roof. We'd forgotten what a wonderful slice of humanity walks through the funeral home doors.... Death observes no calendar, arbitrarily selecting its own inconvenient appearance date. Yet, every aged great-aunt, every tottering uncle and most of their progeny took the time to pay their respects to this woman and her immediate kin.... They came not just to honor her but also to show respect for her long-gone husband, highly regarded by his peers, and her six children, who had come of age here." ~ Eileen Graham, syndicated newspaper columnist

Choosing Cremation

Choosing Cremation Doesn't Mean You Have to Omit Funeral Services

Traditional or contemporary funeral services can be held before cremation.


Funeral Services - YES
Cremation - YES

Contrary to what you may have heard - choosing cremation does not mean that you can't have a funeral service as well. Holding a traditional or contemporary funeral service before cremation is an important first step to begin the healing process. Whether a traditional or contemporary service, studies show that funeral services are of value.

A survey of Pennsylvania funeral homes revealed that 93% of the families served held some type of funeral service, including those who had selected cremation as the final disposition. Families in Pennsylvania realize the importance of funeral services that:

  • Provide an opportunity to express feelings of grief
  • Encourage sharing of one's life and memories
  • Create a forum to share spiritual values and beliefs
  • Serve as a rite of passage

Answering Your Questions About Cremation

Must I consult a funeral director?
In Pennsylvania, only licensed funeral directors can enter into contracts for cremation and funeral services.

Can we still have a viewing?
Yes. Choosing cremation does not preclude having any type of funeral service. Traditional or contemporary services can be held before the cremation process.

What can I do with the remains?
Many people choose to place the remains in an urn, which can then be buried, placed in a columbarium or kept at home. Others may want to scatter the cremated remains in a location that held a special significance.

How long has cremation been around?
The practice of cremation dates back to 3000 B.C. in Europe and the near East.

When did cremation start in the United States?
In 1876, Dr. F. Julius LeMoyne, a prominent Washington, PA physician, built the first U.S. crematory. The first public crematory, located in Lancaster, PA, opened in 1884.

Are there any religious restrictions?
Most religions now permit cremation. In 1963, Pope Paul VI changed the Catholic church's standing and began to allow cremation. If you have questions specific to your religion, please consult a licensed funeral director. 

"The funeral ritual is unsurpassed in providing a good beginning for the healthy grieving process."

Therese A. Rando, Ph.D

Pre-Planning Advice

When planning a funeral, you have many options available. There are also decisions to be made, often during a difficult and emotional time. Whether you have recently lost a loved one or are considering prearranging your own funeral service, your local PFDA funeral director is dedicated to providing personal and ethical care and support.

More and more people are planning ahead for their own funerals for many reasons. They may want to relieve their surviving spouse or other family members from the emotional and financial burden. Pre-need planning also assures an individual that all the arrangements will follow their personal wishes.

General Tips

  • Be an informed consumer. Don't be reluctant to ask questions.

  • Today's there are a variety of options to meet your financial needs and wishes. Be sure to discuss all available options before making a decision.

  • When selecting a funeral director, choose one who is licensed and has a good reputation in the community. PFDA's Member Search is a good place to start.
  • Be prepared! Avoid the burden of making decisions while under emotional stress by organizing details with your funeral director ahead of time. Remember...preplanning doesn't necessarily mean prepaying.

  • Plan a personalized ceremony or service to help you begin the healing process. Getting through grief is never easy but having a meaningful funeral or tribute will help.

Do's and Don'ts

  • DO ask a family member or friend to sit in on any meetings.

  • DO ask all sales persons to identify themselves, the company they represent, and what services they are selling.

  • DO ask for a phone number and business card.

  • DO ask the salesperson for permission to tape record your conversations.

  • DO make a list of questions to ask, and take notes.

  • DO read over any contract carefully before signing. Have a trusted advisor - such as your clergy, attorney, banker or accountant - look over the document with you first.

  • DO make certain that everything promised is put in writing and attached to the contract, including your right to change your mind and cancel the deal within three days.

  • DO ask for explanation of anything you're not sure about, written in plain language that you understand.

  • DO find out exactly what is covered. If you buy a casket, vault and cemetery lot, you will still require the services of a funeral director.

  • DON'T agree to make payments until you know the rate of interest and the total amount you will pay. Ask if you can get your money back if you change your mind. Find out if there is a withdrawal penalty and how much it is.

  • DO find out the name of the bank or insurance company that is acting as the trustee of the plan. Ask if your funds are protected and transferable.

  • DO keep a copy of any contract you sign in a safe place that your family knows about.

  • DO be cautious. When purchasing a pre-need plan, a licensed Pennsylvania funeral director is usually the best source. Ask to see the license.

  • DON'T take the word of a salesperson that says they are affiliated with "ABC Funeral Home." Call the funeral home and check.


“SecurChoice™ is funeral planning and funding before the need arises.”

Remembering A Life  

Additional resources and information can be found at https://www.rememberingalife.com/

PSA – Funeral Directors Helping Communities Heal After Tragedy

In times of immense loss following a mass-fatality tragedy, funeral directors help families begin to grieve. They also help our communities heal – because tragic loss impacts all of us and calls on us to help and support one another as we begin the grief journey, together.


PSA – Honoring A Life Lost to Overdose

Losing a loved one to addiction and overdose hurts terribly. It leaves us with many questions, but not many answers. However, coming together with family and friends to honor the life of a loved one, share stories and support one another can help us begin the grief journey.


PSA – When a Parent Dies of an Overdose

When a parent dies of an overdose, it can lead to strong emotions, especially among children. Having a funeral gives the family the opportunity to remember their loved one and the good times they had with other family members and friends. A funeral offers a time to gather, grieve and support one another.


PSA - Remembering A Good Friend Who Made Bad Decisions

We may not always agree with the life decisions made by our loved ones, especially if they involve illegal activity. A funeral provides the opportunity to come together and reflect on a loved one’s entire life history and remember the good times you had together.


PSA – Value of Funerals & Funeral Directors

When someone dies, we have a funeral because it helps us. It’s for those of us who are still here, who need to grieve. It doesn’t need to be like the funerals we’ve experienced before. It can be a beautiful reflection of a life well-lived. (Insert name of funeral home) is honored to help families pay tribute to the lives of their loved ones.


PSA – Funerals are for the Living

Are funerals for honoring the dead? Or are they to help the living begin to grieve? Funeral directors can help you create a beautiful service that does both. Listen to conversations had by real families and then start your own conversation on RememberingALife.com.